Enable Booking (App Version) – Global Outdoors

To enable booking on Global Outdoors you need a Global Outdoors page that you own and control. In order to enable booking through the app, you must download the app from the Apple or Google Play stores. You can enable Global Outdoors through the Global Outdoors website. Tap here to learn how.

Tap here to learn more about creating a Global Outdoors page.

Tap here to learn about claiming an existing page.

Setting up booking takes place through three main steps.

Set Up Your Company
Set Up Your Products
Turn On Booking

Step One: Set Up Your Company

Open the Global Outdoors app and login. Tap on My GO in the bottom right of the app toolbar, then tap on "My Businesses." Tap on the name of the name of the business for which you wish to enable booking. On the next screen, Tap on the hamburger icon (three parallel lines) at the top right corner of the app.

Under the "Booking" heading, tap on "Setup."On the next screen, tap "Setup Company." A new window will open up and you will begin the booking setup process.

Global Outdoors needs to know who you are and where to deposit money you receive from your bookings. Global Outdoors uses Stripe, the global leader in payment processing, for all financial transactions. All financial information is kept private and secure on Stripe’s platform.

You will be prompted to set the country from where your business is located. Please note that different countries have different rules about financial transactions. Depending on the country you choose, Stripe will display different options. . This tutorial assumes a United States based business. If you are outside the USA, and need specific help, please contact our support team HERE.

Under “Company Verification” tap “Complete Verification.” Select whether you operate as an individual or a separate entity. You will be prompted to provide your personal or business information which includes your name, business name email address, phone number, address, and last four digits of your social security number. This information is required by law to prevent money laundering. When you have finished tap “Next.”

Now you need to complete your “Company Profile”. You will need to select what type business you operate. We suggest selecting “Entertainment and recreation” from the drop down box and then “Tourist attractions”, but you are free to select what you think best applies. Then enter your company’s website, app store link, or social media link. If you don’t have any of those, you can enter in a short description of your business instead. Once you have completed your profile, tap “Next."

Review your information and when finished tap “Done.” You will be taken back to the main Company Information page.

To finish setting up your company and financial information, you will need to enter your bank information. Under Bank Information choose your currency, the county in which your bank is located, your bank’s routing number, and the account number in which you wish funds to be deposited.

Tap “Save Account.” You will be redirected to the main booking set up page.

Congratulations! You have set up your company and banking information on Global Outdoors. Now you need to set up your products, so users will have something to book with you.

Step Two: Set Up Your Products

This is Step Two of enabling booking on Global Outdoors. If you haven’t completed Step One, Set Up your Company, please tap HERE. Once completed you can set up your products.

Products are the what you offer to people to book: trips, guide services, experiences, etc.. Global Outdoors offers a huge amount of flexibility in creating these products, but broadly, they are separated into two categories - static and custom.

Static Products

Static products are designed for businesses who offer set experiences for customers at set times throughout the year. For example, a fishing guide who takes customers out on Friday afternoons from 1:00 pm to 5:00 pm would use a static product. Business owners who offer multiple trips or experiences throughout the day or week can set up multiple static products for each time slot available. After creating your first static product, however, it is simple to copy an existing one and edit the times the experience is available.

To Create A Static Product

From the booking set up screen tap on "Set Up Products."

Choose “Use the Set Up Wizard” and tap Next.

Enter a name for the product. For example, “Morning Half - Day Fishing Trip.”

Tap "Next."

Enter a description of what is offered in the service you provide for this particular time slot.

Choose the days of the week this trip is generally NOT available on. For instance, if you don’t offer the trip on Sundays, tap “Sunday.”

Choose whether the takes place over a single day, multiple days, or lasts for one full day. If you choose single day, enter in a start time and an end time and enter in the time zone where the trip will take place. If you choose multi-day, enter in the number of days for the trip, a start and end time, and the time zone in which the trip is located. If you choose all day, enter in the full number of days for the trip and enter in the time zone in which the trip takes place. When finished, tap Next.

Enter in any equipment you require your customers to bring. This can be left blank if you require no personal equipment from the customer. Tap Next.

Enter in any amenities you provide with the trip, i.e. lunch, equipment, etc. This can also be left blank. Tap Next.

Choose how you wish to charge customers for deposits (if any). Deposits are non-refundable and are retained by you in the event of a cancellation from the customer.

Tap HERE to learn more about cancellations.

You may choose from collecting a 10-percent deposit at the time the trip is booked; full payment 72 hours prior to the beginning of the trip with no deposit, or up to two custom deposits.

Deposit Option One: Full Payment on Approval, 10% Deposit

By choosing this option, the customer will be charged 100% of the trip cost upon approval. Ten-percent will serve as a non-refundable deposit. Both the deposit and total trip amounts will be paid to you once you approve the trip and payments are processed. If the user is unable to reschedule and cancels the trip, you may have to issue a refund of the trip. Please see the cancellation policy in our Terms Of Use HERE.

Deposit Option One: Full Payment 72 Hours Prior To the Trip, No Deposit

If you do not wish to charge a deposit, you may choose this option. The full amount of the trip will be charged to the customer 72 hours before the start of the trip. The full balance will be sent to you upon successful completion of the trip.

Deposit Option Three and Four: Custom Deposits

You may enter up to two custom deposits if you wish to collect more or less than the standard 10%. If you choose one custom deposit, the customer will be charged the percentage of the trip you select at the time the trip is booked, the remainder will be charged to the customer 72 hours before the trip begins. The balance will be sent to you upon successful completion of the trip.If you choose two deposits, the first deposit will be charged at the time of booking. The second will be charged at the halfway point between the payment of the first deposit and the start of the trip. The customer will be charged the remainder 72 hours prior to the trip’s start, and the balance will be paid upon successful completion of the trip.However, if a trip is booked less than 72 hours prior to the start date the entire balance will be charged when the trip is approved.

After entering in a deposit structure, tap next.

Enter in your cancellation policy. Check that you have read the cancellation policies of Global Outdoors. Learn about Global Outdoors requirements for cancellation policies here.. Tap Next.

Enter in the maximum number of people allowed on this trip. You may choose not to have a maximum. Tap Next.

Indicate whether you charge by the number of guests or you have a set fee regardless of the number of people participating. Tap Next.

Indicate whether you charge per day or if you charge a flat fee regardless of how many days the trip takes. Tap Next.

Enter in the cost of the experience based upon the information you previously entered. Tap Next.

Choose whether you want to show the product immediately on your Global Outdoors page or not. It is recommended you review your product before publishing. Tap “Finish and View Summary.”

From this page, you can review and edit any part of the product. We recommend reviewing your work before publishing. When you are finished, Tap “Save and Add This Product.” You can also preview your product before saving.

Creating a Custom Product

Custom products allow for the maximum level of flexibility to you and your customers. You can set up the services you offer and when you prefer to offer them. You will also state, generally, your pricing. You and the user can then work through the GO messenger to create the perfect experience.

To create a custom product tap “Set Up Your Products” or “Add New Product.”

Choose “Custom Product.” Tap Next.

Enter a name for the product. For example, “Custom Fishing Trip.”

Enter a description of what is offered in the service you provide for this particular time slot.

Choose whether customers can request a time and length for the trip or if customers can only request a specific start date for the trip. Choose the first option if you are flexible with the length or number of days for a trip. Choose the second if you prefer set amounts of time for the trip. For example, a person offering one day fishing trips would choose the latter option.

Choose whether you will allow customers to make trip requests on days that might conflict with other trip dates on your calendar. If you choose the second option, customers will not see your product as available if their requested time conflicts with a trip you have previously booked.

Choose the days of the week this trip is generally NOT available on. For instance, if you don’t offer the trip on Sundays, tap “Sunday.”

Enter in any equipment you require your customers to bring. This can be left blank if you require no personal equipment from the customer. Tap Next.

Enter in any amenities you provide with the trip, i.e. lunch, equipment, etc. This can also be left blank. Tap Next.

Choose how you wish to charge customers for deposits (if any). Deposits are non-refundable and are retained by you in the event of a cancellation from the customer. Tap HERE to see more about cancellations. You may choose from collecting a 10-percent deposit at the time the trip is booked; full payment 72 hours prior to the beginning of the trip with no deposit, or up to two custom deposits.

Deposit Option One: Full Payment on Approval, 10% Deposit

Deposit Option One: Full Payment 72 Hours Prior To the Trip, No Deposit

Deposit Option Three and Four: Custom Deposits

Enter in your cancellation policy. Check that you have read the cancellation policies of Global Outdoors.

Learn about Global Outdoors requirements for cancellation policies HERE .

Tap Next.

Enter in the maximum number of people allowed on this trip. You may choose not to have a maximum. Tap Next.

Indicate whether you charge by the number of guests or you have a set fee regardless of the number of people participating.

Tap Next.

Indicate whether you charge per day or if you charge a flat fee regardless of how many days the trip takes.

Tap Next.

Enter in the total cost of the experience based upon the information you previously entered. If you prefer, you can enter in an estimated range of price for the trip. Choosing this option will allow you to negotiate the price, based on your range, with the customer when they request to book. Tap Next.

Choose whether you want to show the product immediately on your Global Outdoors page or not. It is recommended you review your product before publishing. Tap “Finish and View Summary.”

From this page, you can review and edit any part of the product. We recommend reviewing your work before publishing. When you are finished, tap “Save and Add This Product.” You can also preview your product before saving.

Step Three: Turn On Booking

Once your business has been verified and your first product has been set up, tap on “Enable Booking.” Tap on “Send Request.” Global Outdoors staff will review your request to enable booking to ensure it meets our guidelines and policies. Usually this occurs within less than 24 hours.

Once you are verified, you are free to create as many products as you like and use the power of Global Outdoors to grow your business.

To learn how the Booking Interface and Calendar work tap here.